Recommended Actions -

Download and install the latest versions which solve the loss of internet access problem here (English only). Download the file to your desktop and run the file. At the "Install" or "Upgrade" prompt you must select upgrade to avoid reentering the product key and the install should proceed smoothly.:

·  ZoneAlarm Internet Security Suite

·  ZoneAlarm Pro

·  ZoneAlarm Antivirus

·  ZoneAlarm Anti-Spyware

·  ZoneAlarm Basic Firewall

- or follow the directions below.

Option 1: Move Internet Zone slider to Medium

1. Navigate to the "ZoneAlarm Firewall" panel
2. Click on the "Firewall" tab
3. Move the "Internet Zone" slider to medium

Option 2: Uninstall the hotfix

1. Click the "Start Menu"
2. Click "Control Panel", or click "Settings" then "Control Panel"
3. Click on "Add or Remove Programs"
4. On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
5. Scroll down until you see "Security update for Windows (KB951748)"
6. Click "Remove" to uninstall the hotfix

Contact : Check Point customers who are concerned about information contained in this advisory or have additional technical questions may reach our Technical Support team at: http://www.zonealarm.com/store/content/support/support.jsp. To report security issues with Check Point products contact security-alert@checkpoint.com.