How Secure is it? - Details Here

How Does a Disaster Recovery Operation Work?

Open Files Agent RBackup now has the most advanced Open Files support available in any solution. The Open Files Agent, now included at no charge in the Client software, allows RBackup to back up all open and locked files - even operating system files, Outlook PST files, QuickBooks, Lotus Notes, and all other file types, even if they are locked. It works with all 32 bit Windows operating systems, Windows 2000 and greater. The OFA does not require any other software or service. The OFA does not require Volume Shadow Copy Service (VSS).

BitBackup substantially reduces the amount of time it takes to back up files, and saves storage space on the RBS Sever. It backs up only the parts of files that have changed since the previous backup. Bit Backup also operates in Differential Mode.

Microsoft Exchange - Backs up and restores Exchange Server granularly at the folder level, while Exchange is running. There's no need to shut down the Exchange server for either backups or restores. This is a standard feature at no additional charge.

SQL Server - RBackup backs up and restores SQL Server databases while they are in use, so there's no need to shut down the SQL Server. This is a standard feature at no additional charge.

Also Backs up up and restores Active Directory and System State!

How It Works

Remote Backup is the latest in a family of software and services that founded and defined the Remote Backup industry for microcomputers in 1987.It encrypts your data then automatically backs up your critical computer files to a secure, off-site location, giving you the confidence and security big companies have enjoyed for decades.

Remote Backup runs on Windows 2000 to the latest version, including Workstations and Servers, Domain Controllers, 32 bits and 64 bit. It works with all networks, including Novell Netware and all Windows networks. It runs in the background, and will not interfere with other programs you run. Through Remote Backups simple and intuitive user interface, you can control which of your files are backed up, and on what schedule.

Remote Backup operates by defining Backup Sets , which are sets of files and a schedule for backing up those files. You can add new backup sets, Delete, Copy, and Save them. Backup sets are automatically executed by Remote Backup according to their schedules.

Remote Backup works basically like regular data backup software, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer it is backing up, Remote Backup encrypts, then sends those encrypted  backup files over the internet, Satellite system, regular telephone lines or network connections to our Remote Backup Server computers safely off-site. It does this (usually) at night while your computers aren't being used, and backs your critical data to our Atlanta, Georgia Data Center facility and connected to Level 3 communications International fiber optic network.

That data is then "Mirrored" and backed up in real time to our Bellsouth data center in Florida where our standby servers are located.

It's completely automatic. In fact, you may even forget it's working. Most businesses put their lives on the line every night and don't realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical.

After you install Remote Backup, you will simply leave your computer on at night. Remote Backup "hides" in the background without interfering with any other program. You will notice the Remote Backup icon in the System Tray.

At a predetermined time, Remote Backup "wakes up" and determines which files need backing up, and what kind of backup (out of four possibilities) is scheduled for that night. It then compresses those files into archives that are often far smaller than the original files. These archives are then encrypted using an encryption key known only to you.

After your files are compressed and encrypted, Remote Backup activates your internet connection, modem, or other communications device and sends your files off-site to our Data Center located in level 3 communications Atlanta, Ga. facility. Remote Backup then verifies your files and goes back to sleep. RBSAtlanta is then mirrored to our Bell South Data Center in Florida to our Standby RBS Server.

Your valuable computer files are now safe off-site. If your building burns, or your computer is stolen, your business can be saved by replacing your equipment and restoring your files from the Remote Backup Server.

Remote Backup accomplishes several essential steps that are often overlooked or done improperly by other backup software - especially in the non-automated backup systems.

Backups are now done on schedule, reliably. Most businesses don't do this. For one reason or another, they don't keep a regular backup regimen. Usually it's because the person responsible for doing backups (if there is one) is too busy doing something else, or someone is using the computer when it's time for a backup, or they simply forget. Since Remote Backups are done with automated software usually at night, when nobody is using the computer, backups always done on schedule.

The general definition of "proper" backups requires redundancy. One must keep multiple copies of the same files at different points in their development, called versions. As an example, you should have a different copy of each backed-up file for each backup session. Further, you should be able to easily restore any of your files up to any given point in time. Banks do it, big corporations do it, and so should small businesses. Only Remote Backup has such an easy to use version controls system.

Backups are encrypted for complete security. Would you want someone to be able to slip one of your backup tapes into a pocket and take it to your competitor? It happens all the time. Tape and CD backups backups are not generally encrypted, so anyone can read them and gain access to your client database, billing records, payroll, tax info, and everything else on your computer.

Remote Backup encrypts its backups for complete security so nobody, not even your RBS Service Provider can read your files. Finally and most importantly Backups are immediately sent offsite and stored safely away from your computer and your business. This is where almost every business makes its biggest mistake. Even if you do everything else perfectly, your backups are of little use to you if your building burns, or you are unable to physically recover your tapes or backup CD's from the premises. Most small businesses who do backups leave the tapes in the building with the computer.

Of course, you can see that this would be a problem in a fire or flood or an earthquake. But its also useful in emergencies where businesses are forced to evacuate their offices quickly. Even businesses that do backups and have good, undamaged tapes have to shut down. Many go out of business simply because they don't have access to their data.

Remote Backup solves this problem by automatically storing this valuable data at more than one site. So. a business can be back up and running with new computers and their latest data no matter what catastrophe happens. Our Atlanta Georgia Data Center located in level 3 communications facilities is "mirrored" in real time to our standby RBS Bell South Data Center in Florida.

With our connectivity to the worlds most advanced International Fiber-optic network of level 3 communications and to the AT&T network, you can backup and restore your data from any internet accessible in the World. We also provide satellite only backup services as well.

With our direct connection to level 3' Communication's "Internet backbone" we can provide High Speed online backups 50 to 100 time faster than service providers using AT&T, Comcast, RoadRunner, or any other Data Centers.